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VANTOR VIBE Return and Refund Policy

Thank you for shopping with VANTOR VIBE. We are committed to ensuring your satisfaction with every purchase. Below are the terms and conditions for our return and refund policy:

Refund Policy

Feedback Requirement:

To be eligible for a refund, customers must provide feedback or raise a complaint regarding the product within 72 hours of delivery.

Any requests made after this time frame will not be eligible for a refund.

Refund Eligibility:

Refunds will only be processed for products that meet the return conditions stated below.

Return Policy

Condition of Returned Products:

Products must be returned in their original condition, any tamper-proof seal that identifies the product as new.

Any product returned without the intact neck seal will not be accepted for return or refund.

Return Process:

Contact our customer support team within the 72-hour feedback window to initiate a return request.

The product must be returned to us within 7 days of initiating the return.

Shipping Costs for Returns:

Customers are responsible for the shipping costs of returning the product unless the product is faulty or damaged upon delivery.

Important Notes

VANTOR VIBE reserves the right to refuse a return or refund if the above conditions are not met.

Refunds will be processed within 7-10 business days after we receive and inspect the returned product.

For any further questions or support, feel free to contact our customer service team.